Case Study: Walters Home Management achieves faster service and scalable growth without new hires with AppFolio Property Manager

Walters Home Management Raising the Bar on Service Quality with AppFolio

Walters Home Management, a leading San Diego property manager, had outgrown its legacy systems and needed a modern, scalable platform to maintain high service standards. Owner Jennifer Newton evaluated several options and selected AppFolio to improve responsiveness, streamline operations, and support continued growth without sacrificing client service.

Moving to AppFolio gave the team web-based access, powerful universal search, unlimited support, paperless work orders, direct owner deposits, and automated vacancy postings. These features cut redundant tasks, saved roughly eight staff hours per month, boosted responses to listings, and eliminated the need to add accounting staff—allowing Walters to deliver faster, more efficient service.

Walters Home Management

Jennifer Newton

Owner