Case Study: North Hillsborough Properties, Inc. streamlines accounting and communication with AppFolio

Streamlining Accounting and Communication in Community Association Management

North Hillsborough Properties, Inc., a Tampa-based community management company serving associations across Florida, struggled with a messy accounting setup and fragmented communication after leaving a franchise and switching from a previous system. The company needed a better way to manage financials, service requests, and board communications, and turned to AppFolio Property Manager for help.

AppFolio implemented the data in an organized rollout, helped identify and fix unbalanced financial statements, and gave residents and board members portal access to financials and service requests. As a result, NHP reduced phone calls, eliminated the need to act as a middleman, improved documentation and risk tracking, and is now growing quickly and adding new accounts; the company also plans to add 10 more mid-sized to large accounts by year-end.

North Hillsborough Properties, Inc.

JC Eckstein

Founder