Case Study: SOMAK Property Management achieves major time savings and streamlined community association management with AppFolio

SOMAK Efficiently Manages and Grows Community Association Portfolio

SOMAK Property Management, founded in 2009 in Farmington, CT, manages 32 community associations (1,923 doors). The Carrier family–run firm was using QuickBooks and separate programs for accounting, maintenance, and communication, which created manual work, slow inspections, fragmented reporting, and time-consuming payment processing.

Moving to AppFolio centralized payments, mobile inspections, work-order tracking, and resident/board communication on one web-based platform. The switch saved an estimated 15–20 hours per week through online payments (eliminating a part-time bookkeeper), 6–12 hours per month on inspections, about 1–2 hours per manager weekly (≈8 hours total), reduced past-due balances, improved transparency for boards, and positioned SOMAK to add 400–600 units without adding staff.

SOMAK Property Management

Mike Carrier

President