Case Study: Chamberlin + Associates achieves 10,000+ unit scale and improved efficiency with AppFolio

Scaling with AppFolio to Drive Business Growth

Chamberlin + Associates, a Phoenix-based multifamily property manager founded in 1999, faced the challenge of scaling across three states while maintaining service levels and controlling overhead as their portfolio grew from 6,500 to over 10,000 units. They needed a more efficient, scalable system to streamline accounting and on-site operations and improve the tenant experience.

By switching to AppFolio Property Manager (Plus), Chamberlin centralized accounting, simplified on-site workflows, and offered easy online tenant portals and payments, supported by responsive Customer Success and frequent product enhancements. The result: four accountants now oversee 10,000+ units (down from five at 6,500), faster day-to-day operations, happier staff and tenants, and clear capacity for continued growth.

Chamberlin + Associates

Chris Inghram

Controller