Case Study: Real Estate Management Group achieves $20K annual savings with AppFolio

Real Estate Management Group Saves $20k a Year with Appfolio's Online Rent Payments

Real Estate Management Group, a Missoula, Montana–based property manager with a mixed portfolio of about 1,000 units, was struggling with a costly, clunky desktop system (PropertyView PEAK) and a third‑party payment vendor (PayLease) that required manual rent entry, generated heavy paper mailings, and ate significant staff time. General Manager Michelle McLinden and her team needed a simple, web‑based solution to reduce overhead and improve tenant and owner service.

They switched to AppFolio’s integrated, web‑based property management and online payment platform, which eliminated PayLease fees, automated rent posting, and cut paper owner statements. With about 60% of tenants paying online (projected to reach 85%), the company reclaimed accounting hours, reduced paper costs, and realized total annual savings of more than $30K—freeing a staffer to focus on marketing and helping them add new properties immediately.

Real Estate Management Group

Michelle McLinden

General Manager