Case Study: The Property Management Group achieves faster growth and streamlined operations with AppFolio Property Manager

Philadelphia Company on the Cutting Edge of Community Association Management

The Property Management Group, founded in 1982 and based in Philadelphia, manages a diverse portfolio of community associations, multifamily and commercial properties—63 associations (781 doors) and over 1,450 units. Facing an antiquated AMSI system that slowed workflows, complicated payments and limited online presence, leadership determined a modern, cloud-based solution was necessary to scale and improve service.

In 2016 they implemented AppFolio Property Manager, leveraging cloud access, unlimited licensed users and features like owner/renter portals, online payments, board member tracking, texting, document management and robust reporting. The change reduced reconciliation headaches, increased online payments (to 63%), improved their website and reputation, freed management time to oversee staff and win new business, and even enabled the acquisition of another management company within the first year.

The Property Management Group

Matt Bremner

President