Case Study: The Apartment Company achieves streamlined property management with AppFolio

Partnering in Success with AppFolio Property Manager PLUS

The Apartment Company, a multifamily residential operator in Encinitas, CA managing 2,500+ units, was struggling with slow report retrieval, multiple logins, and a disjointed process for owner payments and reporting. Before AppFolio, these manual workflows created opportunities for error and made it harder to keep operations efficient.

AppFolio Property Manager PLUS helped The Apartment Company consolidate information into a single platform, replacing point solutions and streamlining reporting and payment processes. As a result, the team saved time, improved customer service, and scaled digital activity with 5,300+ online inspections, 75% online payments, 1,500+ leases signed through AppFolio, and 350,000+ texts sent through AppFolio.

The Apartment Company

JD Chase

Chief Operating Officer