Case Study: McGrath Real Estate achieves 5x faster operations and higher owner retention with AppFolio

McGrath Real Estate - Customer Case Study

McGrath Real Estate Services is a Northern Virginia residential property manager with 30 years’ experience that grew from about 250 to 600 units, many serving State Department and military clients. Although happy with Yardi’s accounting, the firm needed software to support rapid growth, streamline manual processes (rent processing, vacancy postings) and improve client service.

They switched to AppFolio (conversion in about a month) and immediately increased productivity—reporting tasks done up to five times faster. The team raised service levels, boosted owner retention and revenue, achieved 50% tenant adoption of online rent payments (saving weeks of check processing), and reduced vacancy-posting work from three people to one hour a week.

McGrath Real Estate

Tim Savin

McGrath Real Estate