Case Study: RCP Community Management achieves business growth and stronger communities with AppFolio

How RCP Community Management grew their business while strengthening their communities with AppFolio

RCP Community Management, a family-owned Arizona community association manager, was looking for a simpler, all-in-one replacement for its previous software, Caliber. The company needed a better way to communicate with homeowners, streamline operations, and support rapid growth while improving the experience for residents and board members. AppFolio Property Manager helped RCP consolidate its work on one platform.

With AppFolio, RCP added self-service online requests, payments, and text reminders, making it easier to process architectural and maintenance requests and reduce delinquencies. The results were strong: units managed grew 40%, online payments increased 60%, delinquency fell from 4% to under 1%, and training time for new hires was cut by 50%. AppFolio also helped RCP expand from 16 to 28 associations and nearly double its business.

RCP Community Management

Kevin Bishop

President