Case Study: Red Rock Realty Group achieves greater efficiency and better customer service with AppFolio

Gaining Efficiency and Offering Better Customer Service with AppFolio

Red Rock Realty Group needed a faster, more efficient way to process rent and improve customer service. Before AppFolio Property Manager, rent processing could take up to five days, creating a heavy administrative burden for the team.

AppFolio implemented its property management platform to automate rent posting and support online payments. As a result, more than 65% of rent payments are now paid online, processing time was cut in half, and Red Rock Realty Group saved two full days of work each rent cycle.

Red Rock Realty Group

Brad Cleage

Senior Vice President, Multifamily