Case Study: Chamberlin & Associates achieves scalable property management and peace of mind with AppFolio Property Manager

Chamberlin + Associates scales to 14,000+ units with AppFolio

Chamberlin & Associates, a property management company, faced significant operational challenges as their portfolio grew from 400 to nearly 14,000 units. Their previous software became a roadblock to maintaining their high standard of service and providing real-time data to over 100 property owners. To support their growth and innovation goals, they partnered with AppFolio and implemented AppFolio Property Manager.

AppFolio provided a comprehensive solution that streamlined workflows through automation and AI, particularly with features like the leasing CRM and AppFolio Realm-X. This centralized their data and eliminated manual tasks. The results were substantial; Chamberlin achieved their massive scaling goals, saved at least 6 hours per month on resident communication, and processed 17,000 leases and renewals in a single year. AppFolio empowered Chamberlin to deliver accurate, transparent reporting to owners and provided the peace of mind that comes with reliable, automated operations.

Chamberlin + Associates