Case Study: Fuller Apartment Homes achieves unified investment and property management success with AppFolio

A Unified Experience for Investment and Property Management Success

Fuller Apartment Homes, a Santa Barbara-based real estate developer and operator managing 978+ units and $135M+ in equity under management, needed a better way to handle both property and investment management as the business grew. Their legacy systems created investor frustration, support headaches, and disconnected workflows, so they turned to AppFolio, including AppFolio Investment Manager and the Investor Portal.

AppFolio unified Fuller Apartment Homes’ operations into one system, connecting investment management, property management, reporting, leasing, maintenance, and communications. The result was faster access to information, streamlined distributions and reporting, and a leaner operation, with measurable impact including 200+ support hours saved annually, 96% online rent payment usage, 99% resident portal activation, and 3,614 Realm-X flows completed since January 1.

Fuller Apartment Homes

Will Harryman

Development and Operations Manager