Case Study: 2B Living scales efficiently and improves resident service with AppFolio Property Manager

2B Living scales 5,000+ units with AppFolio

2B Living, a resident-focused property management company based in San Carlos, CA, faced challenges scaling their portfolio efficiently with an outdated software solution that lacked features and slowed operations. Founder Brooks Baskin sought a technology partner to innovate and grow without sacrificing service quality, leading them to adopt AppFolio Property Manager.

AppFolio provided a unified platform, AppFolio Property Manager Max, which streamlined workflows and centralized data, enabling 2B Living to scale from 400 to over 5,000 units without increasing headcount. The solution included AI-powered Realm-X for task automation and delivered measurable results like 93% resident portal activation. AppFolio's partnership empowered 2B Living to gain a competitive advantage through real-time insights and custom reporting for clients.

2B Living