Case Study: Unifly improves reporting efficiency and transparency with Appfire's Dashboard Hub for Jira

How Unifly improved reporting efficiency and transparency on JSM with Jira charts & dashboards

Unifly, a European software company specializing in drone traffic management, faced a challenge with the manual and time-consuming process of creating customer reports in Jira Service Management. Each detailed report took approximately two hours to compile through multiple exports and screenshots. To address this inefficiency, they turned to the vendor Appfire and implemented its product, Dashboard Hub for Jira.

The solution from Appfire empowered Unifly's team to quickly build customized dashboards and charts for transparent reporting. This drastically reduced the time spent on creating manual reports and allowed them to easily share data with both internal departments and external clients via unique URLs. The implementation provided full transparency to customers and saved the team significant time, which was then reallocated to other critical efforts.

Unifly

Emanuela Persig

Team Leader for Support and Testing