Case Study: Neptune Technology Group achieves better visibility and collaboration with Appfire's Configuration Manager for Jira

How merging Jira & Bitbucket instances facilitated better visibility & collaboration between teams

Neptune Technology Group, a company serving over 4,000 water utilities, faced challenges with high costs and collaboration issues after a bottom-up adoption of Atlassian tools left them with three separate Jira and two Bitbucket instances. This disjointed environment led to excessive licensing fees, user access problems, and a lack of visibility across teams. To address this, they turned to Appfire and its Configuration Manager for Jira (CMJ) product to consolidate their instances.

Appfire executed the consolidation in less than six weeks through a phased analysis, development, staging, and production process. The solution successfully merged all projects and data into a single instance. The immediate results included resolving user access by integrating active directory login and significantly improving cross-team visibility and collaboration. Neptune also projects a major reduction in administrative and licensing costs, expecting a full return on investment within 12 months.

Neptune Technology Group