Case Study: a large government agency saves time and automates Jira tasks with Appfire's CLI tools

How a Jira admin saves time by automating repetitive tasks with CLI

The customer, a large government agency, faced challenges with time-consuming, manual administration of its multiple large Jira instances. A Jira Systems Administrator, Peter Macdonald, sought to automate repetitive tasks like user authorization and a major instance merger to save time and reduce errors for his team at the agency.

Appfire provided the solution through its Jira CLI and Run Actions in CLI apps. The agency used these tools to automate user group assignments and to execute thousands of commands to merge two Jira instances with over 270 projects into a third. This automation saved a massive amount of time; a process that would have taken days manually was completed in about two hours, allowing the admin to work efficiently in his spare time.