Case Study: Utilities and Infrastructure Company achieves real-time legal spend visibility and budget control with Apperio

Utilities and Infrastructure Company - Customer Case Study

The Utilities and Infrastructure Company faced poor visibility and control over external legal matters and budgets because land agents could instruct law firms directly, meaning work often started without the in-house legal team’s knowledge. To solve this they deployed Apperio’s legal spend and matter management software to get a current, comprehensive view of matters, budgets and individual lawyer spend.

Apperio integrated law-firm data, letters of instruction and negotiated cost estimates to provide real-time status, WIP and accrued spend with drill-down detail and colour-coded budget alerts, enabling the team to manage by exception. As a result, the Utilities and Infrastructure Company reduced law-firm non-chargeable follow-ups, improved accountability across its law firm panel, gained better control of cash‑flow burn rates and could confidently report it was on target for legal spend.