Case Study: Network Rail achieves a halved external legal panel and full legal‑spend visibility with Apperio

Network Rail - Customer Case Study

Network Rail, the organisation responsible for 20,000 miles of track and extensive rail infrastructure, was spending around £15m per year on external legal services and had six firms on its panel. Seeking greater accountability, regional service and value, Network Rail faced outdated, manually produced dashboards from firms that were labour-intensive, months out of date and dependent on firm record‑keeping. To address this, Network Rail adopted Apperio’s automated legal spend management and analytics to get timely, reliable data.

Apperio delivered real‑time, granular visibility of legal spend that let Network Rail specify requirements from actual analysis, run a more transparent tender process, and plan resources effectively. Using Apperio’s system, Network Rail halved the size of its external legal panel, attracted more competitive bids, identified in‑house savings and improved stakeholder confidence by reporting financial rigour in real time—outcomes the team directly attributes to Apperio.

Network Rail

Dan Kayne

General Counsel