Case Study: Santam mobilizes 2,000 brokers with a branded, scalable app catalog in under a week with Apperian

Santam - Customer Case Study

Santam, South Africa’s leading short‑term insurer, needed a fast, low‑touch way to deliver mobile tools to a distributed network of more than 2,000 external brokers who were not tech savvy and used unmanaged devices. With an upcoming conference deadline and a desire to avoid public app stores or hosting infrastructure, Santam required a secure, professional-looking distribution channel that could be deployed quickly and scale long term.

Santam chose Apperian’s cloud-based mobile app management platform to provide a branded enterprise app catalog that was simple to administer and roll out. The catalog — launched in under a week — delivered apps like QuickView, QuickQuote and e-brochures to iOS, Android and BlackBerry devices, drew over 1,000 broker logins, met the conference and strategic goals, and set the company up for broader employee rollout and future mobile growth.

Santam

Henri Knoesen

Team Lead for Digital Projects