Case Study: Maxim Integrated achieves 263% ROI and faster, secure mobile sales with Apperian

Maxim Integrated - Customer Case Study

Maxim Integrated, a global semiconductor company, needed to move its field sales team from laptops to BYOD tablets and smartphones while securely distributing business‑critical apps. The main challenge was getting apps onto unmanaged devices worldwide, ensuring data protection, driving widespread adoption, and providing analytics and remote support to troubleshoot users.

Maxim used Apperian’s App Locker to secure, manage and analyze apps and launched Sockets (native iOS and HTML5) to let reps build system diagrams and automatically create Salesforce opportunities—cutting a four‑hour process to roughly 15 minutes. The solution enabled in‑app remote support, supported 60+ apps, sustained >90% adoption goals, and delivered a projected 263% ROI with a three‑month payback and millions of dollars in incremental revenue.

Maxim Integrated

Robert Lacis

Director of Field Enablement