Case Study: Global Consumer Product Company achieves rapid, scalable iPad rollout and increased in‑store sales with Apperian's EASE platform

Global Consumer Product Company - Customer Case Study

A world‑renowned consumer brand that sells through partner retailers and high‑end kiosks needed a consistent, stylish in‑store experience and highly informed sales staff across geographies. To meet that need it launched the industry’s first in‑store guided self‑service iPad app — a 90‑second diagnostic that processes over 180,000 product data points — but faced the challenge of deploying, provisioning, managing and updating thousands of devices and apps across multiple countries and languages from a single control point.

Apperian’s cloud‑based EASE platform served as the solution, enabling secure hosting, automated distribution to a pilot of ~1,300 sites, group/user‑level management, and a custom app catalog without manual intervention. Adoption was rapid: user errors dropped, sales staff ramped up quickly, retail partners reported higher items‑per‑transaction and average unit sales, and customers loved the iPad experience, paving the way for a global rollout and additional training apps.