Case Study: Parkes Shire Council improves safety compliance and continuous improvement with Appenate

How they’ve benefited from their eight-year subscription to Appenate, including how they attained ISO 45001 certification

Parkes Shire Council partnered with Appenate to overhaul its Work Health & Safety processes after an external audit showed it was not meeting all mandatory safety requirements. The council was relying on paper-based forms and manual filing, which created slow compliance turnaround times, lost documents, and inefficient reprinting when forms changed.

Appenate provided a paperless, no-code app builder that integrated with Parkes Shire Council’s existing SQL server and enabled real-time data capture, job dispatch, geolocation, and mobile inspections. The council improved compliance turnaround time, gained a holistic view of operations, and built a culture of continuous improvement; it also achieved ISO 45001 certification and reported up to 80% less admin through the paperless workflow.

Parkes Shire Council

Anthony McGrath