Case Study: An Australian State Government Regulator achieves significant inspection time savings and improved compliance with Appenate

Australian State Government Regulator - Customer Case Study

An Australian State Government Regulator engaged Appenate to find a mobile solution for departmental gas and electrical inspectors that offered strong offline capability, rapid and flexible forms development, and seamless integration with enterprise systems. During evaluation they confirmed Appenate met hosting requirements (Australian, European, American options) and corporate roadmap concerns, and were particularly impressed by Appenate’s advanced forms flexibility and responsive customer service.

Appenate’s platform was deployed to build inspection and investigation apps used in the field, enforce job risk assessments before inspections, and upload records into the regulator’s existing compliance system. As a result, inspectors saved an average of 45 minutes per basic inspection (with larger jobs saving up to several days), achieved more consistent and higher-quality records, and quickly adopted the Appenate tool across the department.

Australian State Government Regulator