Appen
42 Case Studies
A Appen Case Study
Zefr, a provider of contextual video advertising that matches brand preferences to relevant video content, faced a scaling and quality challenge as demand grew. Their internal crowdsourcing program reviewed roughly 30,000 videos over two months (about 15,000/month) but lacked robust quality control and enough reviewers, forcing manual re‑review and slowing delivery—so Zefr engaged Appen and its crowdsourcing platform to find a cost‑effective, flexible solution.
Appen implemented a scalable crowdsourcing workflow integrated with Zefr’s moderators and context DMP, using Appen reviewers and machine learning to label and amplify brand preferences for each client. The result: guaranteed throughput and higher data quality, enabling Zefr to process about 100,000 videos per month (≈6.6× increase), eliminate much of the manual re‑review, and give customers precise turnaround times and quantitative quality metrics.
Jon Morra
Chief Data Scientist