Case Study: Safeguard Properties achieves 97% app adoption and faster, more accurate inspections with Appcelerator

Safeguard Drives Mobile Productivity With The Appcelerator Platform

Safeguard Properties, the largest mortgage field services company in the U.S., manages a nationwide network of 10,000+ contract inspectors and handles roughly 1 million inspections per month. Their inspectors historically took notes and photos offline and uploaded them later, which caused errors, slow turnaround and very low mobile adoption (under 10%) — plus the challenge of supporting independent contractors on any device.

By building platform-agnostic apps and adding Appcelerator’s analytics and performance tools, Safeguard gained visibility, fixed performance issues and drove rapid adoption. Results include 97% app usage, inspections reduced from about 10 minutes to 3 minutes, inspectors completing many more surveys (50–150 a day), orders reached nationwide in under two hours, and inspections reported within minutes — boosting speed, accuracy and overall productivity.

Safeguard Properties

George Mehok

CEO, Safegaurd Properties