Case Study: Intelsat achieves 90% faster asset and inventory management with AppBuddy (GridBuddy)

Global Leader in Satellite Communications and Networking Uses Gridbuddy to Accelerate Asset Management By 90% across Global O¬ces

Intelsat, a global leader in satellite communications, depended on accurate bandwidth and service line item data in Salesforce to allocate satellite assets and support customers worldwide. However, the native Salesforce interface made creating and updating these records slow and error-prone, leaving account information outdated, increasing the risk of overcommitting capacity, and hampering strategic decision-making.

By deploying GridBuddy, Intelsat gave account teams contextual, multi-level list views directly on the Opportunity page that are easy to configure, edit, sort, and filter without code. The solution standardized data entry, sped up asset and inventory management by 90%, improved data quality for more informed quoting and capacity planning, and enabled global teams to manage satellite assets with greater confidence and efficiency.

Intelsat

Mark Brailsford

Senior Principal Analyst, Web Strategies & Implementation, Intelsat