Case Study: Eurexo achieves faster claims processing with Apizee Diag

How Eurexo uses Apizee to speed up the processing of policyholder files

Eurexo, an independent insurance loss adjuster, faced the challenge of increasing its volume of video appraisals to meet insurer demand. Their existing tool had a complex customer journey and technical constraints. Eurexo needed a secure and easy-to-use solution for both their experts and their clients to simplify the remote claims process.

Apizee implemented its Diag solution, which allows policyholders to join a video appraisal with a single click from an email or SMS link, with no app download required. The solution includes remote photo capture with geotagging and real-time collaborative annotation tools. Using Apizee, Eurexo achieved significant results, including processing 500 video appraisals per month, saving 375 hours monthly, and reducing travel by 15,000 kilometers per month.

Eurexo

Laurent Buon

Eurexo