Case Study: Kelsey-Seybold Clinic increases coding accuracy and productivity with Apixio HCC Identifier

Kelsey-Seybold - Customer Case Study

Kelsey-Seybold Clinic, a regional provider system in Houston serving 400,000 patients annually across 19 multispecialty clinics, needed a better way to improve HCC coding accuracy and completeness while reducing administrative work. Its coders had previously dealt with time-consuming paper charts and disorganized PDF records, which slowed chart review and increased the risk of data entry errors.

Apixio’s HCC Identifier helped streamline the workflow by presenting one HCC at a time with supporting evidence for quick confirmation or rejection, while reducing duplicate work and pre-filling key fields to limit errors. With Apixio, Gloria Rodriguez increased productivity from about 3 charts per hour to 8 to 10 charts per hour, reaching up to 80 charts per day, and reported 0 data entry errors with HCC Identifier.

Kelsey-Seybold Clinic