Case Study: Ada achieves scalable API security and faster compliance with APIsec

Ada Extends Precious Security Resources by Automating API Security Testing

Ada, the AI-powered customer service automation platform, needed a way to scale API security as its API library grew rapidly and documentation became inconsistent. The security team wanted a shift-left approach that would not add friction for developers or impact platform performance, and they turned to APIsec for automated API security testing.

APIsec provided Ada with continuous, automated penetration testing that could learn APIs from a URL, identify endpoints, reverse-engineer documentation, and feed findings directly into Ada’s CI/CD and ticketing workflows. The result was faster onboarding, fewer false positives, simplified compliance support for SOC 2, GDPR, and CCPA, and strong time and cost savings, all while helping Ada protect more than 2.6 billion customer interactions across 320+ brands.

Ada

Jason Barr

Chief Information Security Officer