APIMatic
14 Case Studies
A APIMatic Case Study
Shell Mobility, a segment of the global energy company Shell, faced challenges scaling its developer onboarding and maintaining API accessibility as its product adoption grew. Their customer enablement team sought to automate processes and provide centralized documentation to free up their core engineering team to focus on innovation. They partnered with APIMatic and its Developer Experience platform to address these challenges.
APIMatic implemented a solution featuring an integrated documentation portal, language-idiomatic SDKs, and an AI-powered chatbot for onboarding. This resulted in a developer onboarding time improvement of over 60%, nearly instantaneous SDK delivery, and significantly reduced the need for manual support. The vendor's tools also led to higher developer satisfaction scores from Shell Mobility's clients.