Case Study: Kao Corporation achieves faster omnichannel commerce and streamlined integration with Apigee

Simplifying the business of beauty with APIs

Kao Corporation, a global beauty manufacturer and distributor, needed a way to simplify digital transformation across regions while managing complex B2B and B2C ecommerce, supply chain, and partner integrations. Kao turned to Apigee API management to standardize connections with corporate systems, 3PLs, and retail platforms while improving security and customer experiences.

Apigee enabled Kao to build reusable APIs, connect multiple brands and channels to backend systems, and speed up platform integrations across ecommerce and ERP. The results were significant: Kao handles more than 100,000 API calls per day, reduced development time by 90% from 40 weeks to 4 weeks, and cut one platform integration from seven months to five, with a later integration completed in just three months.

Kao Corporation

Keith Soward

Associate Director, EIS, Development, Integration, Collaboration