Case Study: West Corporation achieves faster time to market and lower cloud footprint with Apigee

Redefining enterprise software development with APIs

West Corporation, a leading U.S. telecommunications company, was working through a multi-year digital transformation and needed to replace legacy, monolithic development practices with a consistent, standards-based API strategy. Using Apigee, West aimed to eliminate middleware, modernize application development, and better support its 1,000+ developers across teams with varying technical maturity.

Apigee’s API management platform helped West create a structured API model with three classes of APIs, improve documentation and governance, and expose internal services more efficiently. The result was reduced duplicative software, about 40 internal APIs exposed, support for more than 1,000 API developers through a Center of Excellence, and a 30% reduction in cloud platform operating footprint.

West Corporation

Thomas Squeo

Senior Vice President