Case Study: Boys Town scales behavioral coaching for educators with Google Cloud AI

Boys Town scales behavioral coaching to 100,000+ students with Google Cloud

Boys Town, a nonprofit dedicated to helping at-risk youth, faced a challenge scaling its highly effective behavioral training for educators. The gold standard of live roleplay was limited by the need for expert facilitators and coordinated schedules, creating a bottleneck that restricted its impact. To overcome this, Boys Town partnered with vendor Apigee to implement the Reality Coach platform, built on Google Cloud's Vertex AI.

The solution from Apigee was Reality Coach, an AI-powered simulation platform that provides educators with a private, interactive environment to practice difficult conversations. This scalable platform, secured with Cloud IAM and Model Armor, removed previous staffing barriers. The results were significant: 72% of educators reported higher confidence, 86% saw improved daily classroom outcomes, and the program is now projected to benefit over 100,000 students annually.

Boys Town