Case Study: My AskAI achieves 98% scraping success and 20-minute processing times with Apify

My AskAI boosts scraping success to 98% with Apify

My AskAI, a company that builds AI customer service agents, faced significant challenges with their custom web scrapers. Their scraping success rate was only 80%, with 6% of scrapes crashing from timeouts. For large e-commerce sites, this meant processing times exceeded three hours, creating a major bottleneck during customer onboarding. To overcome this, they turned to the vendor Apify and implemented its Website Content Crawler.

By switching to Apify, My AskAI achieved a remarkable improvement in performance. The solution delivered a 98% scraping success rate and reduced average processing times from over three hours to just 20 minutes, with crash rates dropping to 0%. This reliability and speed eliminated onboarding delays, which helped boost customer activation and conversion rates. Apify provided the scalable and robust infrastructure that allowed My AskAI to focus on developing their core AI agent product instead of managing scraping systems.

My AskAI