Case Study: Poule & Poulette streamlines multi-unit restaurant operations with Apicbase

Poule & Poulette - Customer Case Study

Poule & Poulette, a fast-casual restaurant brand growing from a food truck into a multi-unit operation with 10 units, needed a better way to manage rapid expansion. The team faced increasing complexity across finance, purchasing, inventory, sales, and production, and wanted to avoid spreadsheet errors while keeping central kitchen communication and internal ordering under control. They turned to Apicbase for centralized F&B management, automation, and streamlined operations.

With Apicbase, Poule & Poulette centralized product, pricing, and operational data, automated workflows, and integrated Lightspeed POS to connect front- and back-of-house systems. The result was clearer processes, faster access to data, improved margin and stock visibility, more frequent audits, and fewer manual tasks; Filip Van Hoeck said that without Apicbase, he would need to hire two or three extra people.

Poule & Poulette

Filip Van Hoeck

Chief Operating Officer