Case Study: Large American Investment Banking Services Holding Company achieves modern, scalable monitoring with Apica

How Apica transformed Monitoring for an American investment banking services holding company

A prominent American investment banking services holding company focused on wealth management and general banking was facing a critical technology challenge: its legacy wealth-management platform (Microsoft/HTTP-based) was aging and its monitoring tool, Dynatrace, lacked the flexibility and support required. With the platform being discontinued, the firm urgently needed a robust, scalable monitoring solution to maintain service levels for major clients.

After a successful Proof of Concept, the company implemented Apica with support from Apica’s US and India professional services teams, preserving existing checks and having about 90% of required scripts created at no extra charge. The solution delivered enhanced data visualization via Grafana, on‑premises monitoring support, broad API-driven expansion, and external monitoring through public agents—yielding rapid ROI, unexpected operational gains, and plans to roll Apica out more widely across the organization.