Case Study: Global Financial Company achieves 99% alert accuracy and 30x application coverage with Apica Synthetic Monitoring

Global Financial Company - Customer Case Study

A global financial corporation serving 3.7 million customers and processing hundreds of thousands of daily transactions needed to replace unreliable, costly legacy monitoring (SolarWinds/Dynatrace) that produced false positives and left DevOps blind during critical trading hours. They also required tight integration with homegrown tools and on-premise capabilities for secure, real-time visibility into customer-facing applications and APIs.

Apica Synthetic Monitoring was deployed as a hybrid SaaS/on‑prem solution using ZebraTester and REST APIs to integrate with internal dashboards and BigPanda, giving precise metrics and actionable alerts. The result: ~99% alert accuracy, 100,000+ daily transactions monitored, thousands of hours saved, a 3x increase in checks in year one and 30x more application coverage by year two—delivering scalable, secure, and significantly improved operational insight.