Case Study: Fortune 50 Bank achieves real-time app visibility, reduced downtime and thousands of hours saved with Apica

Fortune 50 Bank - Customer Case Study

A Fortune 50 bank with $2.4 trillion in assets and 235,000 employees across 100+ countries needed an on‑premise monitoring solution that supported SSO, alerting, API and AppDynamics integration, internal password‑vault authentication, and migration from HP SiteScope. The bank also required agents inside its datacenters and the ability to monitor 1,500 business‑critical applications from the US, Europe and Asia, including legacy and thick‑client apps.

Apica Synthetic Monitoring met those requirements, deploying 6,000 checks across 1,500 applications with agents installed in the bank’s international datacenters and integrated with its APM and ITSM tools. The implementation reduced synthetic management hours and costs, provided an “always‑on” dashboard for real‑time, proactive issue detection, lowered mean time to isolation, and after the first year the bank purchased an additional 6,000 checks—delivering substantial annual savings and thousands of hours saved.