Case Study: Ciena streamlines Oracle processes and saves thousands of hours with API Wizard

Ciena - Customer Case Study

Ciena, a telecom networking supplier with over $3 billion in annual revenue, faced operational inefficiencies and data accuracy challenges within its Oracle E-Business Suite. The company sought a solution to streamline its numerous business processes and reduce the significant amount of time its teams spent manually handling data. To address this, they turned to the product API Wizard from the vendor API Wizard.

By implementing API Wizard, Ciena streamlined over 40 Oracle business processes across various functional areas. The solution from API Wizard saved several thousand resource hours annually, with business teams regaining at least 85% of the time previously spent on data handling. The IT team also benefited by rapidly solving user challenges with a fraction of the technical effort, while maintaining complete control over data processing.

Ciena