Case Study: Leading Healthcare Company achieves stronger disbursement protection with apexanalytix

Healthcare Industry Protecting disbursements against payment errors and fraud

Leading Healthcare Company, a large healthcare operator with more than 500 skilled nursing and rehabilitation centers, assisted living facilities, outpatient rehabilitation clinics, and hospice and home healthcare agencies, was struggling with payment errors and fraud across thousands of local vendors. Despite existing controls, local-level inexperience was driving overpayments and more than $100,000 a month in proactive vendor refunds, creating a clear need for stronger protection. apexanalytix was selected to help address these disbursement risks with its firststrike AP Controls and Fraud Detect solution.

apexanalytix implemented firststrike to continuously monitor disbursement activity by extracting and analyzing daily data from the company’s PeopleSoft and Basware systems. The solution quickly delivered results, preventing an average of $225,000 in duplicate payments per week during the first six weeks after implementation. apexanalytix also gave the customer better reporting, recovery audit capabilities, and new controls and metrics that improved decision-making and helped reduce disbursement errors and fraud.