Case Study: a $50B+ global technology company recovers millions and improves supplier engagement with apexanalytix

$50b+ Global Technology Company recovers millions in first audit cycle with apexanalytix

The customer, a global technology company with over $50 billion in revenue, was facing significant challenges with its incumbent recovery audit provider. The previous provider left too much validation and follow-up work to the customer's internal team, leaving substantial value unrecovered from overpayments. To address this, the company selected apexanalytix and its Audit & Recovery service after a competitive RFP process.

apexanalytix implemented a multi-year, multi-layered recovery audit approach, taking full ownership of the entire process from disbursement review to supplier engagement and collection. The results were immediate and substantial; the first audit cycle alone recovered more funds than the prior provider had recovered in the previous five cycles combined. This was achieved with an over 80% supplier response rate, successfully identifying and collecting on 850 claims and uncovering $1.5 million in return-related credits.