
Apex enables omnichannel communications between businesses and customers. Their products and solutions streamline customer communication by empowering end-users through the choice of channel and speed of chat. Their Omnichannel offering is growing as consumer needs broaden by giving them the choice to engage with a business via Whatsapp, SMS, USSD, Web, Facebook Messenger, Telegram and more. Using these channels we power Chatbots, Competitions, Live Chat, Training and Microlearning campaigns, as well as enhancing their client's data sets at scale.