Case Study: a large hospital improves system stability and reduces outages with Apex Systems' Infor managed support

a large hospital cuts unplanned outages considerably with Apex Systems

A large hospital was experiencing frequent unplanned outages and slow performance with its Infor (Lawson) ERP system. This instability was a major challenge as the hospital's technology team needed to focus on core clinical applications. To address this skills gap and improve system stability, the hospital turned to Everforth Apex for its managed service support.

Everforth Apex provided a managed service with a deep bench of Infor-experienced resources. The solution established proactive administration, which considerably decreased unplanned outages. This allowed the hospital's internal team to refocus on revenue-generating activities instead of system support and routine maintenance.

A Large Hospital