Case Study: Zeitwohnhaus achieves frictionless hospitality and 20% more upselling revenue with Apaleo

Zeitwohnhaus Suite-Hotel & Serviced Apartments boosts digital check-ins to 70–90% with Apaleo

Zeitwohnhaus Suite-Hotel & Serviced Apartments, a family-run apart-hotel, faced challenges modernizing its operations and creating a seamless digital guest journey with its rigid, server-based PMS. The system offered scarce and costly integrations, leaving many processes manual and preventing the hotel from achieving its vision of blending efficient digital processes with personal hospitality.

By implementing the Apaleo property management platform as its central system, Zeitwohnhaus seamlessly integrated solutions like Straiv for digital guest communication and Schulte-Schlagbaum for access control. The solution from Apaleo resulted in 70-90% digital check-ins, a 20% increase in breakfast upselling revenue, fully automated payments, and significantly leaner operations with reduced front desk staffing hours.

Zeitwohnhaus Suite-Hotel & Serviced Apartments