Case Study: Valk Exclusief accelerates digital transformation across 43 hotels with Apaleo

Valk Exclusief reduces staff onboarding from days to hours with Apaleo

Valk Exclusief, the Netherlands' largest independent hotel group, faced the challenge of modernizing its operations across 43 complex properties. To power its group-wide digital transformation and replace a legacy property management system, the customer selected the Apaleo API-first hospitality platform.

The solution implemented by Apaleo provided an open, API-first foundation that allowed Valk Exclusief's dedicated tech arm, Valk Digital, to build a fully customized and integrated tech stack from scratch. This included proprietary guest experience, revenue, and operations tools. The results were rapid innovation and seamless integrations, with 10 champion hotels successfully migrated within months and all 43 properties on track to be live within a year. Apaleo's platform will reduce staff onboarding time from days to hours for over 4,000 employees while future-proofing the business for emerging technologies like AI.

Valk Exclusief