Case Study: McDreams Hotels achieves hotel automation with Apaleo

McDreams Hotels simplifies hotel operations with Apaleo and cuts manual work to automate guest experience

McDreams Hotels, a hotel group focused on a low-cost, digital-first model, sought to overcome the high cost and lack of flexibility of its existing property management system (PMS). The company wanted to adopt an API-first hospitality platform from vendor Apaleo to achieve a higher level of hotel automation with an intuitive user interface and the ability to pick best-in-class tools.

Apaleo provided its API-first property management platform and worked closely with the McDreams team on a meticulously planned migration. This included extensive preparation, a pilot test, and the use of the Apahero program to create an in-house expert. The solution resulted in a successful transition with no guest inconvenience and a fundamental shift from manual to automated processes. Apaleo's platform unlocked a new future for the brand, allowing it to build out its tech stack and significantly improve the guest and employee experience.

McDreams Hotels