Case Study: Korner Hotels achieves a fully digital guest journey with Apaleo

Korner Hotels achieves 65% digital check-ins with Apaleo

Korner Hotels, a hotel group focused on a fully digital guest experience, faced the challenge of building a seamless and intuitive digital guest journey to meet modern expectations while also needing greater access to operational data and flexibility. They partnered with vendor Apaleo and its API-first platform to address these needs.

The solution implemented using Apaleo's platform enabled a 100% digital guest journey, including automated payments via Apaleo Pay and mobile key access. This resulted in 65% of check-ins being fully digital from day one, significantly reducing staff workload. Furthermore, access to Apaleo's APIs allowed the team to build custom automations and real-time alerts, leading to proactive issue resolution and a major boost in operational efficiency.

Korner Hotels