Case Study: Koncept Hotels supercharges automation with Apaleo

Koncept Hotels automates 100% of payments and invoicing with Apaleo

Koncept Hotels, a sustainable hotel group with six properties in Germany and Switzerland, faced challenges due to labor shortages and sought to combat climate change with a fully digitized, staffless operating model. To achieve this mission, they needed to replace their existing property management software with a modern platform from Apaleo that could automate operations and support multi-property management.

By implementing Apaleo's API-first platform, Koncept Hotels gained the flexibility to build a custom tech stack and automate crucial processes. The results were significant, with Apaleo enabling 100% automation of payments and invoicing. This eliminated manual work for staff, allowing them to focus on guest experience, and fostered a culture of continuous innovation through easy integration with third-party apps.

Koncept Hotels