Apaleo
78 Case Studies
A Apaleo Case Study
Hotel am Chlodwigplatz, a traditional hotel in Cologne with new owners who had no prior hospitality industry experience, faced the challenge of selecting and implementing a property management system (PMS). The process was a complete mystery to them, and they needed a solution that would be easy to use and allow their staff to focus on delivering an outstanding guest experience. They selected the apaleo PMS to address this challenge.
The solution from apaleo was easy to set up and use, enabling the hotel to be quickly onboarded. Through the apaleo store, the hotel connected several integrated systems, including Hotelbird for self-check-in, Adyen for automated payments, and UP for their booking engine. This allowed the hotel to automate mundane chores and offer a modern guest journey. The apaleo team provided great support and advice, resulting in the new owners learning to use the new PMS in a matter of hours and running their hotel with ease.