Case Study: Hotel am Chlodwigplatz enhances the guest journey with apaleo PMS

Hotel am Chlodwigplatz select apaleo to enhance modern guest journey

Hotel am Chlodwigplatz, a traditional hotel in Cologne now run by three families with no hospitality background, needed a simple way to choose and operate the right property management system. They turned to Apaleo to help modernize operations, reduce complexity, and free up staff time to focus more on the guest experience.

Apaleo’s open PMS was quickly set up and made easy to use, even for the new owners. Hotel am Chlodwigplatz then connected Hotelbird for self check-in and check-out, Adyen for automated payments, and UP booking engine for more direct bookings, creating a smoother and more automated guest journey. The result was a faster rollout, easier daily operations, and a more modern hotel experience, though no specific numeric impact was provided.

Hotel am Chlodwigplatz

Sebastian Effinger

Owner